Returns & Exchanges

At Pro Shrimp, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges. All items must be returned in their original condition, unworn and with tags attached, to ensure a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.